At vb8, your privacy is not merely a legal obligation – it is a responsibility we take seriously every day. This document clearly explains how we collect, use, store, and protect your personal data as a member of our online gaming platform.
Summary: vb8 does not sell your personal data. We only use your information to manage your account, process payments, and ensure platform security. You have the right to access, correct, or request deletion of your data at any time.
This Privacy Policy ("Policy") is published by vb8 ("we", "Platform", or "vb8") and applies to all members, visitors, and users who access the website vb8.ng or any related mobile application.
We are committed to protecting the privacy of every individual who interacts with our platform. This policy outlines our practices regarding the collection and use of personal data, in accordance with internationally recognised data protection principles.
By registering or using vb8's services, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read together with Terms & Conditions for a comprehensive understanding of how we operate.
If you have any questions regarding this policy or how we handle your data, please contact us at [email protected] and our team will respond within 3 business days.
The types of data we collect depend on how you interact with the vb8 platform. Generally, we collect the following data categories:
| Data Categories | Sample Information | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, identification card number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Information | Payment methods, transaction history, account limits | Required |
| Usage Data | Game history, login records, platform activity | Automatic |
| Technical Data | IP address, device type, browser, general location | Automatic |
| Communication Preferences | Notification preferences, language, account settings | Options |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as health information, religious beliefs, or political views unless required by law.
Vb8 collects your personal data through the following channels:
vb8 has never purchased personal data lists from third parties. All data we hold is data generated directly by you or by the platform system.
Your personal data is used by vb8 for the following purposes only:
We will not use your data for any other purpose without obtaining your prior consent, unless required by law or court order.
Vb8 does not sell, rent, or disclose your personal data to any third party for their own marketing purposes. Your data may only be shared in the following limited circumstances:
All third parties who receive your data are required to comply with data protection standards equivalent to or higher than our own. We conduct due diligence on all partners before any data sharing takes place.
The security of your data is our top priority. vb8 implements the following layers of technical and organisational protection to keep your data safe at all times:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within the timeframe required by applicable law.
You are also responsible for keeping your account secure. Do not share your password with anyone, and make sure you log out after using the platform, especially on shared devices.
Vb8 retains your personal data for as long as your account is active or as long as necessary to provide services to you. The following are our data retention guidelines:
Upon expiry of the retention period, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
As a vb8 member, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at [email protected]:
You have the right to request a copy of all personal data we hold about you in a readable format.
You may request that we correct any inaccurate or incomplete personal data in our records.
Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations.
You may request that we restrict the processing of your data in certain situations while we investigate your request.
You have the right to receive your personal data in a structured format that can be transferred to another provider.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
We will process your request within 30 business days. In complex cases, this period may be extended up to 60 days with appropriate notice to you.
Vb8 uses cookies and similar technologies to enhance the user experience, analyse platform performance, and maintain the security of your session. The following are the types of cookies we use:
You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect platform functionality. Note: Third-party cookies from game providers may also be present during your gaming session.
The vb8 platform is exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18.
Should we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on our platform are requested to contact us immediately at [email protected].
vb8 employs an age verification system during registration and throughout the KYC process. We also monitor for signs of underage usage as part of our Responsible Gaming commitment.
Vb8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or business operations.
Continued use of the vb8 platform after the effective date of any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.
For any enquiries, complaints, or requests relating to this Privacy Policy or the processing of your personal data, please contact the vb8 Privacy Officer through the following channels:
We are committed to responding to all privacy-related enquiries within 3 working days. For more complex issues, we may require up to 30 working days to fully resolve them, and we will keep you informed of progress throughout the process.
Data Protection Commitment
We do not merely comply with privacy laws — we go beyond the minimum standards to ensure your data is genuinely protected at every level.
All data flowing between your device and vb8 servers is protected with 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
Your personal data may only be accessed by vb8 staff with specific authorisation. All access is logged and regularly audited to prevent any misuse.
The vb8 security system undergoes regular audits and penetration testing by independent cybersecurity experts, ensuring your protection is always up to date.
Vb8 has never and will never sell your personal data to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
You may access, correct, download, or request deletion of your data at any time. Your privacy controls are available directly in your vb8 account settings.
In the event of any security incident involving your data, we will notify you within the timeframe required by law and immediate remediation steps will be taken.
Your Data is Safe. Your Gaming is Secure.
With industry-grade data protection and a transparent privacy commitment, you can focus entirely on the best gaming experience in Malaysia. Over 500,000 members have entrusted their data to vb8.